Privacy Policy

Last updated: June 3, 2026

At Black Lotus Signs ("we," "us," or "our"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

1. Information We Collect

We may collect the following types of information when you contact us, request a quote, or use our services:

  • Contact Information — name, email address, phone number, and mailing address
  • Business Information — business name, project details, and artwork files you provide
  • Payment Information — billing details processed securely through our payment provider (we do not store full card numbers)
  • Usage Data — IP address, browser type, pages visited, and time spent on our website (collected via cookies and analytics tools)

2. How We Use Your Information

We use the information we collect to:

  • Respond to inquiries and provide quotes
  • Process and fulfill orders
  • Send order updates, proofs, and invoices
  • Improve our website and services
  • Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties.

3. Cookies & Analytics

Our website uses cookies and Google Analytics to understand how visitors use our site. This helps us improve content and user experience. The data collected is aggregated and anonymous.

You can disable cookies in your browser settings. Note that some features of the site may not function properly without cookies.

4. Data Retention

We retain customer information for as long as necessary to fulfill the purposes described in this policy, maintain business records, and comply with applicable laws. You may request deletion of your personal information at any time by contacting us.

5. Third-Party Services

We may use third-party services to help operate our business, including:

  • Google Analytics — website usage tracking
  • Payment Processors — secure handling of billing information
  • Email Service Providers — sending order confirmations and proofs

These third parties have their own privacy policies and are prohibited from using your information for any purpose other than providing services to us.

6. Security

We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information
  • Opt out of marketing communications at any time

To exercise any of these rights, contact us at info@blacklotussigns.com.

8. Children's Privacy

Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us: